Payment Policy

Last Updated: August 2026

Merso BD aims to provide convenient and secure payment options for our customers.

1. Available Payment Methods

Depending on the product and order, available payment methods may include:

1. Cash on Delivery (COD).
2. Online payment through available payment service providers.
3. Other payment methods displayed or communicated by Merso BD.

Available payment options may vary depending on location, product, campaign, or other circumstances.

2. Cash on Delivery

For eligible orders, customers may pay the required amount to the delivery representative when receiving the product.

Customers should ensure that the order details and payable amount are correct before completing the transaction.

3. Online Payment

Where online payment is available, customers may be redirected to or use a third-party payment service provider.

Payment processing may be subject to the terms, conditions, and security policies of the relevant payment provider.

4. Payment Confirmation

An order requiring advance payment may not be processed until the payment has been successfully confirmed.

Customers may be asked to provide appropriate transaction information when necessary to verify a payment.

5. Failed or Unsuccessful Payments

If a payment fails, is reversed, or cannot be verified, Merso BD may contact the customer to confirm the order or arrange an alternative payment method.

6. Refunds

Approved refunds will be processed according to our Refund Policy and the applicable payment method.

The time required for a refund may vary depending on the payment provider or financial institution.

7. Payment Security

Merso BD takes reasonable measures to protect payment-related information. However, payments processed through third-party providers are also subject to their respective security and privacy policies.

8. Contact Us

For payment-related questions:

Merso BD
Email: sadek.ctg71@gmail.com
Phone/WhatsApp: +880 1810-633600